Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after your purchase is confirmed. During periods of high demand, processing may take slightly longer, but we'll always work to get your order on its way as quickly as possible.

Shipping Times

Estimated delivery times range from 7–15 business days depending on your location. While most orders arrive within this timeframe, occasional delays caused by customs, weather, or carrier issues may occur.

Free Shipping

We proudly offer free standard shipping on every order. The price you see at checkout is the final shipping cost—there are no hidden delivery fees.

Order Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking information. Please allow 2–5 business days for tracking updates to appear after your package has been dispatched.

Multiple Shipments

If your order includes multiple items, they may be shipped separately from different fulfillment centers. If this happens, you'll receive tracking information for each shipment as it becomes available.

Shipping Address

Please ensure your shipping address is entered correctly before placing your order. If you notice an error, contact us immediately and we'll do our best to update your information before your package ships.

Delivery Delays

While we partner with reliable shipping carriers, unforeseen delays can occasionally occur that are outside of our control. We appreciate your patience and are always happy to assist if your order takes longer than expected.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the expected delivery window, please contact our support team. We'll work directly with the shipping carrier to investigate and help resolve the issue as quickly as possible.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number along with clear photos of the product and packaging so we can quickly arrange a replacement or appropriate resolution.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees determined by your local government. These charges are the responsibility of the customer and are not included in the purchase price.